Terms of Use

These Terms of Use (“Terms”) govern your access to and use of the DroneReport websites, applications, and related services (the “Service”). The Service is managed and operated by ScutiW AI and ScutiW Superintelligence (collectively, “we,” “us,” or “our”). The software license for DroneReport is owned by Astro Arpanet LLC. By creating an account, signing in, or using the Service, you agree to these Terms and our Privacy Policy. If you do not agree, do not use the Service.

If you use the Service on behalf of a company or other entity, you represent that you have authority to bind that entity, and “you” includes that entity.

1. Nature of the Service

The Service is a software application that enables you to organize photos and generate report documents. The Service is a tool intended only to assist your own professional activities. It is not a substitute for your professional judgment or independent inspection, analysis, or calculation.

We supply software only. We do not provide drone operations, site visits, surveying, engineering, or inspection services. Any drone flight, photography, or inspection is performed solely by you or by third parties you engage. We are not a party to those activities and assume no responsibility for them.

We may modify, suspend, or discontinue features. We do not warrant that the Service will meet your requirements or be available without interruption.

2. Eligibility & accounts

You must provide accurate account information and keep credentials secure (including MFA and SSO credentials where used). You are responsible for all activity under your account and workspace, including jobs, uploads, findings you accept or reject, reports you generate or share, API keys, webhooks, and integrations. Notify us promptly via the contact form if you suspect unauthorized access.

Free and paid plans are subject to usage limits published in the product. We may suspend or terminate access for violations of these Terms, non-payment, or security risk. You represent that you access the Service for commercial or professional purposes (not as a consumer), except where mandatory law treats you as a consumer. You use the Service at your own risk.

3. No professional services; no inspection liability

TO THE FULLEST EXTENT PERMITTED BY LAW, WE ARE NOT RESPONSIBLE OR LIABLE IN ANY MANNER WHATSOEVER FOR DRONE INSPECTIONS, FLIGHTS, SITE WORK, OR FOR REPORTS, OUTPUT, OR DECISIONS BASED ON YOUR CONTENT.

You (and any company you hire) remain solely responsible for pilots, aircraft, sites, photographs, inspection methods, and client deliverables. Documents generated with the Service are your materials. We do not perform, certify, warrant, or assume any inspection.

YOU ASSUME, OWN, AND REMAIN SOLELY LIABLE FOR ALL LIABILITY ARISING FROM YOUR USE OF THE SERVICE AND FROM ANY REPORT, DOCUMENT, OR OTHER OUTPUT YOU CREATE, EDIT, SHARE, EXPORT, OR DELIVER—INCLUDING CLAIMS BY CLIENTS, EMPLOYERS, INSURERS, REGULATORS, AND OTHER THIRD PARTIES. THE PROTECTED PARTIES HAVE NO LIABILITY FOR YOUR REPORTS OR YOUR USE OF THE SERVICE. YOU TAKE ALL RISK OF USING THE SOFTWARE. WE ARE NOT LIABLE FOR YOUR COMPLIANCE WITH YOUR LOCAL COUNTRY’S LEGAL REQUIREMENTS. IF MANDATORY LAW FORBIDS THAT ALLOCATION, IT IS LIMITED ONLY TO THE MINIMUM EXTENT REQUIRED; YOU STILL OWN ALL OTHER LIABILITY FOR REPORTS AND USAGE.

The Service is not a licensed engineering, structural, roofing, electrical, environmental, safety, surveying, or insurance inspection offering. Output (including reports, labels, severities, measurements, summaries, and AI suggestions) is not professional advice, a warranty of condition, a certificate of compliance, or a representation that an asset is safe or free of defects.

YOU USE THE SERVICE AT YOUR SOLE DISCRETION AND RISK. YOU SHOULD NOT RELY ON THE SERVICE AS A SUBSTITUTE FOR QUALIFIED FIELD INSPECTION, ENGINEERING JUDGMENT, LICENSED SURVEYING, OR OTHER PROFESSIONAL SERVICES. You must independently verify all output before relying on it or delivering it to others.

The Service is not designed for life-safety systems, emergency response, flight operations, or unattended automated decisions that could result in injury, death, or property damage. You shall maintain insurance appropriate to your business. We do not insure your work, your clients, or any site.

4. Your content & sole responsibility for deliverables

• You retain ownership of inspection content you upload and reports you generate, subject to these Terms and applicable law. You grant us a worldwide, royalty-free license to host, process, transmit, display, and create derivative works of that content only as needed to operate and improve the Service for you (including storage, analysis you request, report generation, share links, emails you send, integrations you enable, and support).
• You represent that you have authority to photograph and process the sites and assets you inspect, and that your uploads and reports do not violate law or others’ rights (including privacy and IP).
• You own all liability for reports and usage. You assume and remain solely liable for all use of the Service and for every report or other output you generate, share, or deliver. That includes accuracy, completeness, professional standards, disclosures, and any industry or jurisdictional requirements. We are not a party to your client contracts and have no duty to your end clients.
• What not to upload. Do not upload illegal content, malware, or materials you cannot lawfully process. Avoid uploading sensitive personal data unrelated to the engagement unless you accept the risk of processing and possible third-party transmission (for example optional AI analysis or export integrations).
• Share links & exports. Anyone with a valid share link may access shared content. You are solely responsible for link distribution, expiration, and revocation. Exports you send to email, download packages, or third-party destinations you connect are under your control and risk.

5. AI suggestions & third-party providers

Paid plans may include optional functions that use machine learning or similar technologies (“AI Functions”). AI Functions and Output are provided on an “as is” basis. We do not warrant the results obtainable from AI Functions or the accuracy or suitability of any Output. You understand and agree that any information obtained through AI Functions is at your sole risk. Suggestions are assistive only. You must review, accept, edit, or reject findings before delivering any report.

• By using AI analysis, you authorize transmission of selected images and/or text to third-party AI providers under their terms. We are not those providers’ agents for billing or data handling.
• You must not represent AI output as solely human-generated, or as a certified inspection, to clients, insurers, or regulators. You must apply human supervision before relying on or delivering any output.
• We have no indemnity obligation to you for AI functions, output, or your use of them, except where applicable law forbids that disclaimer.
• TO THE FULLEST EXTENT PERMITTED BY LAW, SCUTIW AI, SCUTIW SUPERINTELLIGENCE, AND ASTRO ARPANET LLC ARE NOT LIABLE FOR MISSED DEFECTS, FALSE POSITIVES/NEGATIVES, INCORRECT LABELS OR SEVERITIES, CLIENT DISPUTES, SAFETY INCIDENTS, PROPERTY DAMAGE, INSURANCE CLAIMS, REGULATORY ACTIONS, OR ANY DAMAGES ARISING FROM AI SUGGESTIONS OR YOUR RELIANCE ON AI OUTPUT.
• We are not liable for provider outages, model errors, content policies, data retention, or billing on any third-party AI account used to power analysis.

6. Subscriptions & billing

Paid plan status (Free, Starter, Team, Business) is determined from our account records and our payment processor (checkout, renewals, cancellation, past-due status). Access to paid features depends on a valid plan.

• Subscriptions renew according to the payment processor’s checkout terms until cancelled. Taxes may apply.
• You must cancel in the billing flow we provide (or as otherwise directed) to stop renewals. Refunds, if any, for our product fees are handled case-by-case via the contact form.
• We are not liable for delays or inconsistencies in plan display caused by network delays, failed payments, or third-party billing systems. Update payment details promptly if charged again after a change.

7. Acceptable use

You agree to use the Service only for lawful purposes. You must not: use the Service for illegal content, malware, or abuse; attempt unauthorized access to accounts, jobs, or systems; scrape, harvest, or overload the Service; reverse engineer except where forbidden by law to restrict; resell access without written permission; or interfere with security or other users. We may suspend or terminate accounts that violate these Terms or create security risk, without liability for resulting loss of access to jobs or reports (export your data when possible before issues escalate).

8. Intellectual property

The Service is managed and operated by ScutiW AI and ScutiW Superintelligence. The software—including source code, interfaces, and related intellectual property—is owned by Astro Arpanet LLC and is protected by applicable law. Except for the limited rights expressly granted to use the Service, no rights are transferred to you. You shall not use DroneReport trademarks or branding without prior written permission.

9. Disclaimers of warranties

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE SERVICE AND ALL OUTPUT ARE PROVIDED “AS IS,” “AS AVAILABLE,” AND WITH ALL FAULTS. NEITHER WE NOR OUR LICENSORS OR SUPPLIERS MAKE ANY WARRANTY OF ANY KIND, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, ACCURACY, OR THAT THE SERVICE OR OUTPUT WILL MEET YOUR REQUIREMENTS OR EXPECTATIONS.

WITHOUT LIMITING THE FOREGOING, WE DO NOT WARRANT THAT ACCESS WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE; THAT DEFECTS WILL BE CORRECTED; OR THAT ANY CONTENT, FINDING, MEASUREMENT, REPORT, OR OTHER OUTPUT WILL BE ACCURATE, COMPLETE, OR CURRENT. NEITHER WE NOR OUR LICENSORS OR SUPPLIERS WILL HAVE ANY LIABILITY FOR FAILURE OF, OR DEFECTS IN, THE OUTPUT; WRONG MEASUREMENTS; LOSS OR CORRUPTION OF DATA; OR DECISIONS YOU OR ANY THIRD PARTY MAKE BASED ON YOUR CONTENT OR OUTPUT.

YOUR USE OF THE SERVICE IS AT YOUR SOLE DISCRETION AND RISK. YOU ASSUME FULL RESPONSIBILITY AND RISK OF LOSS RESULTING FROM USE OF OR INABILITY TO USE THE SERVICE.

YOU ACKNOWLEDGE AND AGREE THAT THE DISCLAIMERS AND LIMITATIONS OF LIABILITY IN THESE TERMS CONSTITUTE AN ESSENTIAL ELEMENT OF THE BARGAIN BETWEEN YOU AND US, AND THAT WE WOULD NOT PROVIDE THE SERVICE WITHOUT YOUR AGREEMENT TO EACH OF THESE TERMS. THE LIMITATIONS APPLY TO THE MAXIMUM EXTENT PERMITTED BY LAW TO ANY LIABILITY, HOWEVER CAUSED AND REGARDLESS OF THE THEORY OF LIABILITY, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF THE LIABILITY, AND REGARDLESS OF WHETHER THE LIMITED REMEDIES IN THESE TERMS FAIL OF THEIR ESSENTIAL PURPOSE.

10. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, NEITHER SCUTIW AI, SCUTIW SUPERINTELLIGENCE, ASTRO ARPANET LLC, DroneReport, NOR ANY OF THEIR AFFILIATES, LICENSORS, SUPPLIERS, OFFICERS, DIRECTORS, EMPLOYEES, OR AGENTS (COLLECTIVELY, THE “PROTECTED PARTIES”) WILL HAVE ANY LIABILITY (DIRECTLY OR INDIRECTLY) FOR ANY INCIDENTAL, SPECIAL, INDIRECT, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES; LOSS OF PROFITS, REVENUE, OR GOODWILL; BUSINESS INTERRUPTION; COST OF SUBSTITUTE GOODS OR SERVICES; FAILURE OF OR DEFECTS IN THE OUTPUT; LOSS, CORRUPTION, OR DELETION OF DATA OR YOUR CONTENT; OR DAMAGES RESULTING FROM EVENTS BEYOND OUR REASONABLE CONTROL.

WITHOUT LIMITING THE FOREGOING, THE PROTECTED PARTIES SHALL HAVE NO LIABILITY ARISING OUT OF OR RELATED TO: (A) DRONE OPERATIONS, FLIGHTS, PILOTS, AIRCRAFT, OR INSPECTIONS PERFORMED BY YOU OR ANY OTHER COMPANY; (B) REPORTS OR OTHER DOCUMENTS YOU GENERATE WITH THE SERVICE; (C) WRONG, MISSING, OR MISLEADING MEASUREMENTS, LOCATIONS, TIMESTAMPS, OR METADATA; (D) CLAIMS BY YOUR CLIENTS, EMPLOYERS, INSURERS, OR REGULATORS; (E) PERSONAL INJURY, PROPERTY DAMAGE, OR SAFETY INCIDENTS AT SITES YOU INSPECT; (F) UNAUTHORIZED ACCESS ARISING FROM YOUR CREDENTIALS, DEVICES, SHARE LINKS, OR THIRD-PARTY SYSTEMS; (G) THIRD-PARTY AI, BILLING, STORAGE, EMAIL, OR INTEGRATION PROVIDERS; OR (H) YOUR RELIANCE ON AI OUTPUT OR FAILURE TO PERFORM ADEQUATE HUMAN REVIEW.

THE AGGREGATE LIABILITY OF THE PROTECTED PARTIES WITH RESPECT TO THE SERVICE OR ANY OUTPUT THEREOF WILL IN NO EVENT EXCEED THE GREATER OF (A) THE AMOUNTS YOU PAID US FOR THE SERVICE IN THE THREE (3) MONTHS BEFORE THE EVENTS GIVING RISE TO THE LIABILITY FIRST OCCURRED, OR (B) FIFTY U.S. DOLLARS (US$50). IF YOU HAVE PAID US NOTHING, THAT AGGREGATE SHALL NOT EXCEED US$50. THE PROTECTED PARTIES ARE NOT LIABLE FOR THIRD-PARTY FEES OR FOR DAMAGES UNDER YOUR CONTRACTS WITH CLIENTS OR OTHER PARTIES.

Free and trial access is provided strictly “as is,” with no uptime, support, or accuracy commitment. You are fully responsible for any damages arising from free or trial use.

We are not liable for delay or failure caused by events beyond our reasonable control, including infrastructure, network, payment, email, or third-party service interruption, labor disputes, government action, or disasters.

You must bring any claim within one (1) year after it arises, or the claim is permanently barred, to the fullest extent permitted by law.

EXCEPT WHERE APPLICABLE LAW REQUIRES OTHERWISE, WE PROVIDE NO INDEMNITY, DEFENSE, OR HOLD-HARMLESS TO YOU FOR ANY CLAIM, INCLUDING CLAIMS ABOUT OUTPUT, AI, REPORTS, OR YOUR CLIENTS.

YOU USE THE SOFTWARE AT YOUR OWN RISK. WE ARE NOT LIABLE FOR YOUR COMPLIANCE WITH THE LAWS, REGULATIONS, OR OTHER LEGAL REQUIREMENTS OF YOUR LOCAL COUNTRY, INCLUDING AVIATION, SAFETY, INSPECTION, CONSUMER, DATA-PROTECTION, OR PROFESSIONAL-LICENSING RULES. COMPLIANCE WITH THOSE REQUIREMENTS IS YOURS ALONE.

NOTHING IN THESE TERMS EXCLUDES OR LIMITS LIABILITY THAT CANNOT BE EXCLUDED OR LIMITED UNDER THE MANDATORY LAW OF A COMPETENT JURISDICTION (INCLUDING, WHERE SUCH LAW SO REQUIRES, LIABILITY FOR FRAUD, FRAUDULENT MISREPRESENTATION, OR DEATH OR PERSONAL INJURY CAUSED BY OUR NEGLIGENCE, OR FOR WILLFUL MISCONDUCT OR GROSS NEGLIGENCE). ANY SUCH LIABILITY EXISTS ONLY TO THE MINIMUM EXTENT THAT LAW FORBIDS THE EXCLUSION, AND ONLY FOR OUR OWN CONDUCT—NOT FOR DRONE FLIGHTS, SITE WORK, OR INSPECTIONS PERFORMED BY YOU OR ANY OTHER COMPANY, AND NOT FOR YOUR REPORTS OR YOUR USE OF THE SERVICE. IF A LIMITATION IS UNENFORCEABLE, IT IS MODIFIED TO THE MINIMUM EXTENT REQUIRED; ALL OTHER LIMITATIONS REMAIN IN FORCE. IF A JURISDICTION FORBIDS A US$50 CAP, THE CAP IS THE LOWEST AMOUNT THAT JURISDICTION ALLOWS. YOUR SOLE AND EXCLUSIVE REMEDY FOR DISSATISFACTION WITH THE SERVICE IS TO STOP USING IT AND, WHERE APPLICABLE, CANCEL YOUR SUBSCRIPTION.

11. Indemnification

You agree to defend, indemnify, and hold harmless the Protected Parties from and against any claims, liabilities, damages, losses, costs, and expenses (including reasonable attorneys’ fees) arising out of or related to:

• your use or misuse of the Service;
• reports, documents, or other output you generate, share, or deliver;
• your drone operations, inspection work, uploads, or client deliverables;
• your violation of these Terms or applicable law;
• your violation of any rights of others (including IP and privacy);
• claims by your clients, employers, insurers, or third parties related to alleged missed defects, inaccurate reports, or site conditions;
• content you submit that infringes or violates third-party rights.

You, not the Protected Parties, own and bear all such liabilities. We may participate in the defense of any matter at our discretion; you remain responsible for defense and indemnity to the extent permitted by law. Your indemnity obligations survive termination.

12. Term, termination & modifications

These Terms apply from your first use of the Service until terminated. We may revise these Terms at any time. Changes become effective when posted (updated “Last updated” date). Continued use means you accept the updated Terms. We may suspend or terminate access without notice for violations or to protect the Service or users. Sections concerning disclaimers, limitation of liability, indemnity, intellectual property, dispute resolution, and this survival sentence remain in effect after termination.

13. Governing law & dispute resolution

These Terms are governed by the laws of the State of Florida, USA, without regard to conflict-of-law principles. The United Nations Convention on Contracts for the International Sale of Goods (CISG) and any other international sales convention do not apply. The English-language version of these Terms controls. Except for the small-claims carve-out below, you and we agree to resolve disputes through good-faith negotiation first, then binding arbitration to the fullest extent permitted by law.

• Good-faith negotiation. Before formal proceedings, the parties will try to resolve the issue informally via the contact form.
• Arbitration. If unresolved, disputes will be resolved by binding individual arbitration to the fullest extent permitted by law. This arbitration provision is intended to be enforced under the Federal Arbitration Act where applicable.
• Class action waiver; individual claims only. To the fullest extent permitted by law, you and we agree that any arbitration or lawsuit will be brought on an individual basis only. You waive the right to participate in any class, collective, or consolidated proceeding.
• Jury trial waiver. To the fullest extent permitted by law, you waive any right to a jury trial.
• Small claims. Either party may bring an individual action in small claims court to the extent permitted by law.
• Attorneys’ fees. Each party bears its own attorneys’ fees and costs unless an arbitrator or applicable law determines otherwise.
• Injunctive relief. Nothing prevents either party from seeking injunctive or equitable relief in court to stop unauthorized access, misuse of credentials, or IP infringement/misappropriation, to the extent permitted by law.

14. International use; mandatory law

The Service is offered worldwide as software. You use it at your own risk. Local aviation, safety, labor, inspection, consumer, data-protection, export, and other legal requirements of your country apply to you and to any company you hire. They do not make us an inspector or operator. We are not liable for your compliance with those requirements.

If you are a consumer under the mandatory law of your country (for example certain EU, UK, or Australian rules), you keep only those rights that law does not allow you to waive. Those rights do not expand our role: we still only provide software. They do not make us liable for inspections, flights, or reports created by you or others.

Data-protection rights (including access, deletion, or objection where a law such as the GDPR grants them) are exercised as described in the Privacy Policy. Exercising those rights does not create extra contractual damages, penalties, or uncapped liability beyond what that law mandatorily requires.

You must not use the Service where prohibited by export, sanctions, or similar laws applicable to you. You are responsible for those restrictions.

15. General

These Terms, together with the Privacy Policy, are the complete agreement between you and us regarding the Service. Failure to enforce any provision is not a waiver. Any waiver must be in writing. If any part is held unenforceable, the remainder remains in effect to the maximum extent permitted. You shall not assign these Terms without our consent; we may assign them in connection with a reorganization or sale of assets. These Terms do not create third-party beneficiary rights, except that Astro Arpanet LLC, ScutiW AI, ScutiW Superintelligence, and their affiliates, officers, and licensors may enforce the liability and indemnity provisions. If you are a consumer and mandatory law forbids a clause, that clause is limited only to the minimum extent required; all other clauses remain in force.

16. Contact

Questions and legal notices: use the contact form. See also our Privacy Policy.